Welcome to Service Skills

Service Skills Australia is a not-for-profit, independent organisation. We are one of 11 industry skills councils funded by the Australian Government to support skills development.

We represent a range of industry sectors, including retail and wholesale, sport, fitness, community recreation, outdoor recreation, travel, tours, meetings and events, accommodation, restaurants and catering, caravans, hairdressing, beauty, floristry, community pharmacy and funeral services.

Service Skills Australia is a comprehensive source of expert, independent advice for industry, training organisations and employees, students and jobseekers about skills development in the service industries.

Postal address:
GPO Box 4194
SYDNEY NSW 2001

Street address:
Level 10, 171 Clarence Street
SYDNEY NSW 2000

Telephone: 02 8243 1200
Fax: 02 8243 1299
Email: info@serviceskills.com.au
ABN: 37 107 591 864

See video footage of the launch presented by Skills One

Vocational Education and Training (VET) and non-completion of training courses by trainees and apprentices are often not related to the quality of training or poor perceptions of training outcomes, but to life circumstances. These are the findings of Service Skills Australia's two year study into...

Service Skills Australia has published a workforce development strategy for sport and recreation.

 

The strategy is the result of extensive consultation with the Sport, Fitness, Community Recreation and Outdoor Recreation communities over the last eighteen months.

 

Getting On Track For Change argues for a clear, co-ordinated approach to planning and developing the industry’s workforce, both paid and unpaid.

 

We are now seeking feedback on the report from stakeholders.

 

The report is available to download on our...

Service Skills Australia has developed a series of Training Package User Guides to help registered training organisations (RTOs) effectively implement our training packages, and deliver training that meets industry's needs.

 

This is a free resource for RTOs which aims to improve the quality of training and assessment.

 

Download the User Guides

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